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CISCO IP Phone CP-7861-K9 with 16 lines

CP-7861-K9

–Actual product may vary from the images–

CISCO IP Phone CP-7861-K9 with 16 lines
SKU: CP-7861-K9EAN: 882658 621857Condition: New
Price USD: $265.00
In stock

Some items may show vendor’s stock. Please confirm lead times before ordering.

Availability: 2 in stock

For bulk orders email us at sales@d-ziner.com or call us at 833-375-8324.

Warranty & support: Varies by product — extended warranties available through manufacturer. All hardware inspected and verified before shipment.

See our Refund Policy and Terms and Conditions for more details.

Product Details

Cisco IP Phone CP-7861-K9 – VoIP phone – SIP, SRTP – 16 lines

This affordable IP phone provides single-button access to key team members or to support calls in contact center queues. With 16 lines, the Cisco IP Phone CP-7861-K9 is ideal for active users such as administrative staff, managers, and agents in contact centers.

Key Selling Points of CP-7861-K9

  • Dedicated fixed keys for common functions such as conference, messaging, and directory, and a two-way navigation button
  • Full wideband audio performance across the handset, headset, and speakerphone for superior clarity
  • Electronic hookswitch control for added flexibility in managing personal calls when using third-party headsets
  • Power over Ethernet (PoE) Class 1 endpoint and Cisco EnergyWise to help reduce your energy costs and carbon footprint
  • Greater choice and flexibility with a replaceable bezel option
  • Integrated IEEE 10/10switch to support traffic from a co-located PC and reduce cable infrastructure costs
  • Wall-mount option for deployments in common areas such as cafeterias or auditoriums, or where desk space is limited
  • Customizable paper label insert that can be locally printed for the programmable line and feature keys

Main Specifications

Product DescriptionCisco IP Phone 7861 – VoIP phone
Product TypeVoIP phone
Main FeaturesMultiple VoIP protocol support, integrated Ethernet switch
VoIP ProtocolsSIP, SRTP
Voice CodecsG.722, G.729ab, G.711u, G.711a, iLBC
Lines Supported16 lines
SpeakerphoneYes (digital duplex)
Call ServicesVoice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold, Message Waiting Capability
DisplayLCD display – monochrome – Yes
Network Ports Qty2 x Ethernet 10Base-T/100Base-TX
Compatible SoftwareCisco Unified Communications Manager 8.5.1 or later
Manufacturer Warranty1-year warranty

Extended Specifications

General
Product TypeVoIP phone
Body MaterialPC/ABS
Phone Features
Call ServicesVoice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold, Message Waiting Capability
Dialer TypeKeypad
Dialer LocationBase
Conference Call CapabilityYes
SpeakerphoneYes (digital duplex)
Menu OperationYes
Programmable Buttons Qty16
IndicatorsVoice message waiting indicator, speakerphone indicator, headset
Firmware UpgradableYes
Additional FunctionsCall timer
Additional FeaturesMusic on hold
IP Telephony
Main FeaturesMultiple VoIP protocol support, integrated Ethernet switch
VoIPYes
VoIP ProtocolsSIP, SRTP
Voice CodecsG.722, G.729ab, G.711u, G.711a, iLBC
Lines Supported16 lines
Quality of ServiceIEEE 802.1Q (VLAN), IEEE 802.1p
IP Address AssignmentDHCP, static
SecurityIEEE 802.1X
Power Over Ethernet (PoE) SupportYes
Network ProtocolsCisco Discovery Protocol (CDP), SRTP
Network Ports Qty2 x Ethernet 10Base-T/100Base-TX
Compatible SoftwareCisco Unified Communications Manager 8.5.1 or later
Network FeaturesLightweight Directory Access Protocol (LDAP)
Display
TypeLCD display – monochrome
Display LocationBase
Diagonal Size3.5″
Display Resolution396 x 162 pixels
BacklitYes
Display LanguagesDanish, Hebrew, Hungarian, Czech, Croatian, Slovenian, Thai, Slovak, Brazilian Portuguese, English, German, French, Italian, Norwegian, Portuguese, Polish, Finnish, Swedish, Russian, Spanish, Dutch, Greek, Turkish, Arabic, Bulgarian, Latvian, Lithuanian, Estonian, Serbian, Romanian, Catalan, Japanese, Chinese, Korean
Miscellaneous
ConnectionsHeadset jack
Placing / MountingWall-mountable, table-top
Compliant StandardsCISPR 22 Class B, CISPR 24, EN 61000-3-2, EN 61000-3-3, EN55024, EN55022 Class B, ICES-003 Class B, AS/ACIF S004, FCC Part 68, EMC, CS-03, UL 60950-1 Second Edition, EN 60601-1-2, FCC CFR47 Part 15 B, GB 4943, AS/NZS 60950, CSA C22.2 No. 60950-1 Second Edition, EN 60950-1 Second Edition, IEC 60950-1 Second Edition, VCCI Class B
Dimensions & Weight (Base)
Width10.4 in
Depth1.1 in
Height8.1 in
Weight2.3 lbs
Manufacturer Warranty
Service & SupportLimited warranty – replacement – 1 year
Check out our blog for CP-7861-K9 and its PoE+ compatibility here.

Free Ground Shipping in USA: get within 3-5 Business Days. Express delivery (in stock) 1-3 Business Days.
Global Shipping: on buyer’s shipping account or we can provide a quote. All international duties/customs are buyer’s responsibility.
Returns: Please contact support within 14 days of delivery for defective or incorrect items. All returned hardware must be in original condition.See our Refund Policy.

Warranty: Varies by product – contact us for specific unit warranty certificate.

✓ 100% hardware inspection & verification before shipment.

✓ Sourcing from authorized distributors, global surplus channels and enterprise decommissioning programs – fully tested & authenticated.

✓ Transparent global shipping: buyer’s shipping account or we arrange via FedEx/UPS.

✓ International payments accepted only via wire transfer; domestic orders via Stripe (Visa, MC, Amex).

  • The warranty for refurbished units is 30 days.
  • The warranty for New units is as per the manufacturer’s terms and conditions.
SKU

CP-7861-K9

Condition

New

Brand

CISCO

GTIN

882658 621857

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